The technique was proposed by N. Hall to identify the ability to understand personal relationships represented in emotions and manage the emotional sphere based on decision-making. It consists of 30 statements and contains 5 scales:

Emotional awareness.

Managing your emotions (rather, it is emotional responsiveness, emotional non-rigidity).

Self-motivation (rather, it is just voluntary control of one’s emotions, excluding point 14).

1. Recognizing the emotions of other people (rather, the ability to influence the emotional state of other people).

N. Hall's method for determining the level of Emotional Intelligence

Instructions

Below you will be offered statements that, one way or another, reflect various aspects of your life. Please mark with a star or any other symbol the column with the corresponding score on the right that most reflects the degree of your agreement with the statement.

Point designation:

Completely disagree (–3 points).

Mostly disagree (–2 points).

Somewhat disagree (–1 point).

Partially agree (+1 point).

Mostly agree (+2 points).

Completely agree (+3 points).

	Statement	Score (degree of agreement)
	For me, both negative and positive emotions serve as a source of knowledge about how to act in life.
	Negative emotions help me understand what I need to change in my life.
	I am calm when I feel pressure from others.
	I am able to observe the change in my feelings.
	When necessary, I can be calm and focused in order to act in accordance with life's demands.
	When necessary, I can evoke a wide range of positive emotions, such as fun, joy, elation and humor.
	I keep track of how I feel.
	After something upsets me, I can easily cope with my feelings.
	I am able to listen to other people's problems.
	I don't dwell on negative emotions.
	I am sensitive to the emotional needs of others.
	I can have a calming effect on other people.
	I can force myself to face an obstacle again and again.
	I try to approach life's problems creatively.
	I respond appropriately to the moods, motivations and desires of other people.
	I can easily enter a state of calm, alertness and focus.
	When time permits, I turn to my negative feelings and figure out what the problem is.
	I am able to calm down quickly after unexpected upset.
	Knowing my true feelings is important to staying in “good shape.”
	I understand other people's emotions well, even if they are not expressed openly.
	I can recognize emotions well from facial expressions.
	I can easily put aside negative feelings when action is needed.
	I am good at picking up signs in communication that indicate what others need.
	People consider me to be a good judge of other people's experiences.
	People who are aware of their true feelings have better control over their lives.
	I have the ability to improve other people's moods.
	You can consult me ​​on issues of relationships between people.
	I am good at tuning into other people's emotions.
	I help others use their motivations to achieve personal goals.
	I can easily disconnect from experiencing troubles.

N. Hall method scales

Partial levels emotional intelligence according to the sign of the results:

14 or more - tall;

8–13 - average;

7 or less - low.

The integrative level of emotional intelligence, taking into account the dominant sign, is determined by the following quantitative indicators:

70 or more - high;

40–69 - average;

39 or less is low.

Key to the technique

Scale “Emotional Awareness” - items 1, 2, 4, 17, 19, 25.

Scale “Managing your emotions” - points 3, 7, 8, 10, 18, 30.

“Self-motivation” scale - points 5, 6, 13, 14, 16, 22.

“Empathy” scale - points 9, 11, 20, 21, 23, 28.

Scale “Recognizing the emotions of other people” - items 12, 15, 24, 26, 27, 29.

Calculation of results

For each scale, the sum of points is calculated taking into account the sign of the answer (+ or –). The higher the plus score, the more pronounced this emotional manifestation is.

It will help identify a person’s ability to control and understand their emotions. It will also indicate the ability to communicate and understand the feelings of other people. These skills are determined by the level of emotional intelligence.

This indicator may change throughout life. If a person strives for self-development, inner harmony, learns to interact with others, then EQ will undoubtedly increase. It can remain unchanged if the individual has no desire for self-improvement.

The higher a person’s level of emotional intelligence, the easier it is for him to build relationships with people. Such a person easily achieves his goals, he lives in harmony with himself and others.

People with a low level of EQ, as a rule, may experience a feeling of discomfort in a team, since they do not understand the emotions and moods of other people, which can even lead to conflict situations. Often, they cannot control their mood and behavior because they do not realize the underlying reasons for their manifestations. It is difficult for such people to establish contacts, and accordingly, it is more difficult to achieve their goals and grow not only spiritually, but also professionally.

Born in the USA, Massachusetts. He graduated from Harvard and received a doctorate in psychology. Hall worked on problems of general psychology, studying proprioception (this is the sense of the position of parts of one’s body relative to each other in space). He became the founder of pedology. He was also the founder of the first magazines devoted to problems developmental psychology. Since 1891, under his editorship, the journal “Pedagogical Seminar and Journal of Genetic Psychology” began to be published, and since 1910 - the “Journal of Pedagogical Psychology”.

In the 20th century the focus was on IQ, not on EQ. The concept of IQ was conceived at the end of the 19th century and was initially used as a predictor of academic success. As the concept of IQ became popularized it was more and more used as a predictor not only of academic success but also of work success.

While it is true that people with a high IQ are more likely to be “successful” at work than people with low IQ, there is a large gap in the correlation between IQ and success. Many people with low IQ are successful, while many people with a high IQ are unsuccessful. If you look at success at work and also success in private life, it is even more obvious that IQ alone does not determine success.

In everyday life, you can see examples of people with high IQ who are not able to achieve success in their work despite their superior academic abilities:

• A highly intelligent manager in a manufacturing company is unable to control his anger when faced with mistakes made by his team. He yells at people, his team fears him and both he and his team are unproductive.
• A highly intelligent teenager is not able to get himself motivated to study for school. Even though he has superior learning abilities, he sits all day in front of his computer playing video games. Eventually, he has no academic success and drops out.
• A highly intelligent computer programmer is required to work with other programmers on a large project. Even though he has exceptional programming skills, he is unable to communicate effectively with other team members. His work is inferior despite his programming skills and superior IQ.
• A highly intelligent researcher is promoted to a management position within her research facility. Even though her research skills are excellent, she is very shy and afraid to speak in front of a group. With her lack of confidence, she is unable to lead the group and the overall result of the research facility is disappointing.

In all of these cases, you see individuals with superior IQ who are not successful because of problems related to their emotions: lack of emotional control, lack of motivation, lack of communication skills and lack of leadership skills.

There are many skills, unrelated to IQ, that are critical to our success. And all of these skills are associated with emotions. This realization led to the concept of EQ.

History of EQ

The concept of EQ developed in the 1990s. Before that time, the sole focus was on IQ. The concept of IQ was developed around 1900. It was in 1900 that Alfred Binet, one of the founding fathers of the IQ concept, began administering IQ tests to school children. In 1918, the US army started testing all their recruits for IQ. In the following decades, IQ became more and more popularized, so much so that it is now a household word.

From 1900 to 1990, the only focus was on IQ and not on EQ. Around 1990, people came to realize that IQ was not the only predictor of success. There were other important components influencing success in private life and business life that were not captured by IQ. However, there was no unified concept for other components that influenced success.

The first attempt to include emotional factors into the IQ was "Success Intelligence", a concept developed by Howard Gardner. According to Gardner, the IQ could predict success only if it included components in addition to the traditional “verbal,” “mathematical” and “visual” intelligence. The "Success Intelligence", according to Gardner, has seven components:

1. Verbal/Linguistic
2. Logical/Mathematical
3. Visual/Spatial
4. Musical
5. Bodily/Kinesthetic
6. Interpersonal
7. Intrapersonal

The first three components (verbal/linguistic, logical/mathematical, visual/spatial) are included in the traditional concept of IQ. The musical and bodily/kinesthetic components reflect a general skill level in important activities of music and sport. The last two components, interpersonal intelligence and intrapersonal intelligence, relate to emotions and are predecessors of the current definition of EQ.

By 1990, Salovey and Mayer coined the term "Emotional Intelligence". They formulated the Emotional Intelligence, EIQ, that was independent of IQ. However, EQ was not popular until Daniel Goleman published his bestselling book, Emotional Intelligence, in 1995. That book sparked public interest in the concept of EQ and led to an avalanche of articles and books. In the late 1990s, emotional intelligence became one of the hottest buzz-phrases in contemporary psychology. As of today, EQ has become recognized as the measurement of an important set of skills; the recognition of its importance in determining success is clear.

Complete View of Human Psychology

IQ+Personality

For more than 100 years, psychologists have measured IQ. For even longer, psychologists have measured human personality. IQ and personality were thought to describe the complete human psychology. Personality tests measured the inherent personality traits and IQ tests measured the intellectual skills. This was thought to be a complete measure of human psychology.

However, before the introduction of the EQ concept, there was a “gap”: there were some kinds of skills that were neither part of the set of IQ skills nor part of the personality. Also, it was noticeable that the IQ did not correlate well with success. It was long known that there were factors other than IQ that could explain success and that many of these factors had to do with emotions. However, these factors were often seen as part of the personality.

For example, persons of low intelligence might be successful because they were “people persons” or because they were highly motivated. On the other hand, persons of high intelligence may be unsuccessful because theye were shy or lacked initiative.

However, the above traits are not personality traits but rather “personality skills”. A person might have a personality trait of being introverted but still have a personality skill of being a “people person”. While IQ and EQ describe a skill level, personality does not. Instead, personality describes stable traits of a person’s personality. These traits do not relate to skills. Neither IQ nor personality are able to measure the skill set that composes EQ.

IQ + Personality + EQ

The addition of the EQ concept to the concepts of personality and intelligence has completed our view of the human psychology. Now psychologists know that every person has a personality, a certain level of IQ and a certain level of EQ.

The personality describes how a person inherently "is"; for example, introverted or extroverted or “thinking oriented” or “feeling oriented”. If you want to know your personality, take the free Swiss 16 PT Personality Test.

The IQ measures your intellectual skill level. It measures your ability to think logically, absorb information, transfer knowledge and solve problems. It is a very good predictor of success at school but not good at predicting success at work or in private life.

The EQ measures your emotional skill level. It measures your ability to understand your emotions, to control your emotional reactions, to motivate yourself, to understand social situations and to communicate well with others. It is a good predictor of success in your private life but not good, in itself, at predicting success at school or work. However, the combination of EQ and IQ is an excellent predictor of success at school, work and in private life.

The three circles in the diagram above overlap. This is to show that while EQ, IQ and personality are independent, there are some correlations. People who have a “thinking oriented” personality tend to have a higher IQ but lower EQ than people who have a “feeling oriented” personality. This is not to say that every person who is “feeling oriented” will have a high EQ and a low IQ, but there is some correlation between the two. Also, people who are introverted tend to have a higher IQ but lower EQ than people who are extroverted.

People with a low IQ tend to have a low EQ; as the IQ increases, EQ generally increases also. However, as the IQ becomes very high, the EQ generally decreases. This is not to say that there are no low IQ people who have a high EQ or that there are no IQ geniuses who also have a high EQ, but worldwide research indicates these trends.

Emotional Competencies

No single competence defines your EQ. In fact, the EQ Test consists of five components:

1. Self Awareness
2. Self Management
3. Auto Motivation
4. Social Awareness
5. Relationship Management

What is emotional intelligence?

Emotional Intelligence (EI), often measured as an Emotional Intelligence Quotient (EQ), describes the ability to perceive, and manage the emotion of one's self, of others, and of groups.

Defining Emotional Intelligence

There are a lot of arguments about the definition of EI. Up to the present day, there are three main models of EI:

• Ability Based EI Models
• Mixed Models of EI
• Trait EI Models

The Ability Based Model

Salovey and Mayer's conception of EI strives to define EI within the confines of the standard criteria for a new intelligence. Following their continuing research, their initial definition of EI was revised to: "The ability to perceive emotion, integrate emotion to facilitate thought , understand emotions, and to regulate emotions to promote personal growth."

The ability based model views emotions as useful sources of information that help one to make sense of and navigate the social environment. The model explains that individuals vary in their ability to process information of an emotional nature and in their ability to relate emotional processing to a wider cognition. This ability is seen to manifest itself in certain adaptive behaviors.

The model proposes that EI includes 4 types of abilities:

Perceiving Emotions: the ability to detect and decipher emotions in faces, pictures, voices, and cultural artifacts- including the ability to identify one’s own emotions. Perceiving emotions represents a basic aspect of emotional intelligence, as it makes all other processing of emotional information possible.

Using Emotions: the ability to harness emotions to facilitate various cognitive activities, such as thinking and problem solving. The emotionally intelligent person can capitalize fully upon his or her changing moods in order to best fit the task at hand.

Understanding Emotions: the ability to comprehend emotion language and to appreciate complicated relationships among emotions. For example, understanding emotions encompasses the ability to be sensitive to slight variations between emotions, and the ability to recognize and describe how emotions evolve over time.

Managing Emotions: the ability to regulate emotions in both ourselves and in others. Therefore, the emotionally intelligent person can harness emotions, even negative ones, and manage them to achieve intended goals.

Mixed Models of EI

Emotional Competencies Model

The EI model introduced by Daniel Goleman focuses on EI as a broad array of competencies and skills that drive managerial performance, measured by multi-rater assessment and self-assessment (Bradberry and Greaves, 2005). In "Working with Emotional Intelligence" (1998), Goleman explored the function of EI on the job, and claimed EI to be the strongest predictor of success in the workplace, with more recent confirmation of these findings on a worldwide sample seen in Bradberry and Greaves, "The Emotional Intelligence Quick Book" (2005).

Goleman's model outlines four main EI constructs:

Self Awareness: The ability to read one's emotions and recognize their impact while using gut feelings to guide decisions.

Self Management: Involves controlling one's emotions and impulses and adapting to changing circumstances.

Social Awareness: The ability to sense, understand, and react to other's emotions while comprehending social networks.

Relationship Management: the ability to inspire, influence, and develop others while managing conflicts.

Goleman includes a set of emotional competencies within each construct of EI. Emotional competencies are not innate talents, but rather learned capabilities that must be worked on and developed to achieve outstanding performance. Goleman posits that individuals are born with a general emotional intelligence that determines their potential for learning emotional competencies.

Bar-On Model of Emotional-Social Intelligence

Psychologist Reuven Bar-On (2006) developed one of the first measures of EI that used the term "Emotion Quotient". He defines emotional intelligence as being concerned with effectively understanding oneself and others, relating well to people, and adapting to and coping with the immediate surroundings to be more successful in dealing with environmental demands. Bar-On posits that EI develops over time and that it can be improved through training, programming, and therapy.

Bar-On hypothesizes that those individuals with higher than average EQ are in general more successful in meeting environmental demands and pressures. He also notes that a deficiency in EI can mean a lack of success and the existence of emotional problems. Problems in coping with one’s environment are thought, by Bar-On, to be especially common among those individuals lacking in the sub-scales of reality testing, problem solving, stress tolerance, and impulse control. In general, Bar-On considers emotional intelligence and cognitive intelligence to contribute equally to a person’s general intelligence, which then offers an indication of one’s potential to succeed in life.

Trait EI Model

Petrides proposed a conceptual distinction between the ability based model and a trait based model of EI. Trait EI refers to “a constellation of behavioral dispositions and self-perceptions concerning one’s ability to recognize, process, and utilize emotion-laden information.” This definition of EI encompasses behavioral dispositions and self perceived abilities and is measured by self report, as opposed to the ability based model which refers to actual abilities as they express themselves in performance based measures. Trait EI should be investigated within a personality framework.

The trait EI model is general and subsumes the Goleman and Bar-On models discussed above. Petrides is a major critic of the ability-based model and the MSCEIT arguing that they are based on "psychometrically meaningless" scoring procedures.

The conceptualization of EI as a personality trait leads to a construct that lies outside the taxonomy of human cognitive ability. This is an important distinction in as much as it bears directly on the operationalization of the construct and the theories and hypotheses that are formulated about it.

Which manifest themselves differently in each of us.

Some people know their strengths and weaknesses and know how to apply them, while others need help to understand themselves.

Our psychological test will tell you what type of emotionality you have.

And after the test you can read a few interesting facts about the most powerful human emotions.

The most powerful human emotions

Pride. Feeling color - red

A very strong feeling, which is expressed in the desire for self-esteem. Double feeling. It can help a person rise very high, or it can “help” fall into the abyss. With it we can both bloom and wither. Causes different responses in different circles. Among ordinary people– from pity to hostility, in high circles, in business, it can generate respect.

Anger. Feeling color – fiery

This is a blinding feeling that drives a person into a frenzy because of injustice to him, and also because of the lack of opportunity to eliminate this injustice. Anger can be destructive (when it causes harm to the person himself and the people around him) and constructive (when a positive result is born in the process of experiencing the feeling).

Laziness. The color of feeling is purple.

This is a mental illness that determines the entire life of the person suffering from it. It is like a sticky web, from which it is very difficult and painful to get out. It gives rise to some other vices - irritability, gluttony, idleness, lying. Laziness is often associated with a lack of willpower, fear of taking responsibility, or childhood complexes.

Dejection. The color of feeling is pale blue.

Often this depressing feeling of melancholy is accompanied by victim games and intense self-pity. Often a desirable state lazy people, and it is also a constant companion for those who are in a state of deep stress.

It can be treated both medicinally (from valerian to serious psychotropic drugs), mentally (contacting specialists, various trainings), and spiritually (transferring experiences to mystical experience). Often, depressed people use dubious methods with the same results (multiple partners, alcohol, drugs, etc.).

Jealousy. Feeling color – bright orange

This feeling corrodes its “carrier”, since mistrust and doubts in a partner often become obsessive. The feeling is destructive both for the jealous person (self-esteem decreases, mental health deteriorates) and for the object of the emotion. In small quantities it is a medicine for relationships, in excessive quantities it is poison.

Love. The color of feeling is the 7 colors of the rainbow.

The brightest of all available in the human soul.

Passion. The color of feeling is the entire red range.

This is anti-love. The feeling has a bright beginning, a very memorable continuation, a stormy climax and end. It leaves behind disappointment and emptiness. Passion manifests itself both for living beings and for everything inanimate.

Hatred. The color of feeling is cold blue.

An extremely destructive feeling of rejection or disgust towards another person. Most often, hatred is experienced by people unfamiliar with the feeling of love. It is believed that hatred even competes with love; it is not for nothing that there is a saying “from love to hate there is one step.” Heals with love.

The N. Hall Emotional Intelligence Questionnaire allows you to understand how you apply emotions in life and work, and also helps you see how you manage emotions in decision-making.

N. Hall Questionnaire

The questionnaire consists of 30 statements, each of which reflects different aspects of life. Opposite each of the expressions you need to put a sign with a suitable score, which reflects the agreement/inconsistency of your agreement.

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Completely disagree (–3 points).
Mostly disagree (–2 points).
Somewhat disagree (–1 point).
Partially agree (+1 point).
Mostly agree (+2 points).
Completely agree (+3 points).

	Statement	Score (degree of agreement)
	For me, both negative and positive emotions are a source of knowledge about how to act in life.
	Negative emotions make it possible to understand what I need to change in my life.
	I am calm when I feel pressure from others.
	I can see my feelings changing.
	When necessary, I am able to be calm and focused in order to act according to the demands of life.
	When necessary, I can evoke many positive emotions in myself, such as fun, joy, inner inspiration and humor.
	I keep track of how I feel.
	If something upsets me, I can easily curb my feelings.
	I can listen to other people's problems.
	I don't dwell on negative emotions.
	I am sensitive to the emotional needs of others.
	I am able to have a calming effect on other people.
	I can force myself to face an obstacle again and again.
	I try to approach life's troubles creatively.
	I respond appropriately to the moods, motivations and desires of other people.
	It is not difficult for me to enter a state of calm, readiness and concentration.
	When I have time, I address my negative feelings and figure out what the problem is.
	I am able to calm down quickly after unexpected upset.
	Being aware of my true feelings is important to staying in “good shape.”
	I understand other people's emotions well, even if they are not expressed openly.
	I can recognize emotions well from facial expressions.
	I can easily move negative emotions when it is necessary to act.
	I am good at picking up signs in communication that indicate what others need.
	People consider me to be a good judge of other people's experiences.
	People who are able to recognize their true feelings have better control over their lives.
	I have the ability to improve other people's moods.
	You can consult me ​​on issues of relationships between people.
	I am good at tuning into other people's emotions.
	I help others use their motivations to achieve personal goals.
	I can easily disconnect from experiencing troubles.

Key to the Hall Emotional Intelligence Questionnaire

“Emotional Awareness” scale – items 1, 2, 4, 17, 19, 25.

Scale “Managing your emotions” – points 3, 7, 8, 10, 18, 30.

“Self-motivation” scale – points 5, 6, 13, 14, 16, 22.

“Empathy” scale – points 9, 11, 20, 21, 23, 28.

Scale “Managing the emotions of other people” – items 12, 15, 24, 26, 27, 29.

Calculating EQ test results

In each scale, the sum of points is calculated taking into account the sign of the answer (+ or –). The higher the plus score, the more clearly this emotional manifestation manifests itself.

Explanation

Levels of partial (separately on each scale) emotional intelligence in accordance with the sign of the results:

14 or more - tall;
8–13 - average;
7 or less - low.

The integrative (sum of all scales) level of emotional intelligence, taking into account the dominant sign, is determined by the following quantitative indicators:

70 or more - high;
40–69 - average;
39 or less is low.

1. Emotional awareness - awareness and understanding of your own emotions; to achieve this you need to regularly expand your vocabulary of emotions. In a person with high emotional awareness high degree knowledge about one's own internal state.

2. Managing your emotions - emotional responsiveness, emotional flexibility, in other words, voluntary control of one’s own emotions

3. Self-motivation – the ability to manage one’s behavior by managing emotions.

4. Empathy - understanding the emotions of other people, the ability to empathize with the emotional state of another person and the willingness to help. Understanding occurs through “reading” gestures, facial expressions, and posture.

5. Recognizing the emotions of other people - the ability to influence the emotional state of another person.